What type of luxury items are you looking for?
We are looking for the highest quality consignment items we can find. Brands we seek and which sell well are Chanel, Louis Vuitton, Hermes, Dolce & Gabbana, Gucci, Versace, Alexander McQueen, Loro Piana, Givenchy, Prada, Missoni, Fendi, Valentino, and so many more. A full list of brands we are looking for is located on the Brands page.
What sells the best?
Anything from Louis Vuitton, Chanel and Hermes sell extremely fast, particularly since we also sell on ebay and have a global audience for your items. Next, Burberry, Gucci and Salvatore Ferragamo sells quickly.
Do you consign luxury vintage items?
Yes, we consign vintage clothing and accessory items, when they are really special or interesting. We have successfully sold vintage Halston dresses from the 1970s, items by Geoffrey Beane, Fendi and Missoni, to name a few. They need to be in great condition. They need to be interesting. Editorial. Iconic. Suitable for the Red Carpet, a photo shoot or stage. If you are unsure, please bring in what you have and we will evaluate them on the spot.
Do you work with estates, since you take luxury vintage items?
Yes, we will work with estates. We will gladly travel to the estate to evaluate what you have and determine what we believe we can sell. We will purchase outright from estates and consign.
Do you consign items out of season?
We consign items from all seasons at all times since we sell to a global client base online via ebay in addition to our storefront in Pasadena, California. Temperatures are hot year round here so we are always looking for lightweight / Summer / Beach appropriate items. We are more selective accepting cold weather items out of season, but we still accept them and sell them year round!
Do you take women's and men's items?
Women's clothing, shoes and accessories (belts, scarves, fashion jewelry, hats, gloves) are our primary focus, but we are growing a selection of men's clothing, so we are selectively looking for those items. We also take high end lingerie as long as it is new with tags or new and never worn. For men's, we look for separates and highly branded items.
Do you consign fine jewelry?
Yes. We also consign semi-precious jewelry such as sterling silver with or without stones and pearls.
Is there a minimum number of items I need to bring to start consigning?
There is no minimum requirement to start an account. We just need one (1) amazing item from you to get started.
How should I prepare the items I bring to you?
Clothing Items should be dry-cleaned and on hangers. Shoes, jewelry, accessories and other items that are unable to be hung should be in shopping bags. All shoes should come with their original box and dust bags, if you still have those items. Packaging, original tags, receipts, branded boxes/hanging bags - all of these extra items help with sales. Be sure the check your items in the collars and under the arms for stains, as these go sometimes unnoticed at first glance. Please ensure items are stain free, odor free and snag free.
What condition would the items I wish to consign be in?
The better the condition of your item, the more likely we will accept it for consignment and it will sell. Clothing should be in excellent condition or like new or new. We are more concerned with condition and style than age. Many items from 20 years ago could easily be purchased in the store today Consider our store "modern vintage."
Shoes in particular should be new or like new - if you can see toe prints or the leather has scraped up on the heel, we will be unable to take them on consignment. If you are unsure of something, please just bring it with you and we will decide on the spot if we will consign the item.
Do I need to make an appointment in order to consign?
Yes. Same day appointments are always available. We make appointment during regular operating hours. We will also come to your home to evaluate your items, if you have a large number for consideration or a special situation, like an estate.
How long will you keep my items on consignment?
Luxury items will be consigned for four (4) months, with offers to extend, for very special pieces.
What is your consignment fee?
As of 3/1/178* we offer a 50/50 consignment split on items selling for $1,000 or more. Chanel, Louis Vuitton and Hermes are 50/50 consignment split regardless of price point. We offer a 40/60 consignment split, where the consignor receives 40% of the final selling price and we retain 60% for items which sell at $999 or under. Other terms apply which will be outlined in our agreement at the time of consignment. *Terms subject to change without notice.
Do you buy items outright?
We buy Chanel, Louis Vuitton and Hermes handbags, travel bags, luggage, accessories and jewelry (selectively clothing or shoes by those brands) outright, depending on style, condition, scarcity, desirability. While we generally negotiate on the price, items are purchased outright around 30-35% of the price at which we would try to sell. You will receive less money than you would if we consigned and sold the item for you, since we are taking on the risk that the inventory will sell.
We occasionally will make offers to purchase other items, besides Chanel and Louis Vuitton, if we feel sure we can sell it. We happily consign items for which an offer to purchase is not accepted.
You will need to bring in your purchase receipts for Chanel, Louis Vuitton and Hermes items you wish to sell or consign. These boutiques maintain a customer database which allows them the ability to reprint a purchase receipt for your item, even it if is years old. Generally you will need to go in person to the store/boutique where you purchase the item in order to get your receipt. All dust bags, packaging, brand tags will also help us to make decisions on purchasing/consigning your luxury items. If you do not have a receipt, but have authenticity cards and other packaging, please go ahead and bring those in and we can decide on next steps. In the case of estate items, where these receipts do not exist, exceptions will be made.
What happens if you pass on some or all of my items?
We will gladly refer you to other consignment shops in the Pasadena area who may be interested in consigning your items. We have a particular look and feel we are seeking which will be evident when you come to our store. We know what we can sell and let that be our guide. We can also refer you to charity shops close by where you can drop off un-consigned items. The hardest part of running this luxury consignment business is turning away merchandise and managing expectations. We have learned, it does not serve us or the customer to take in items for which we don't have a customer. We have a particular clientele and we have learned what they are looking to buy from us. We hope you understand.
Do you accept consignment items from out of town/state consignors?
Yes. We work with consignors coast to coast and you can mail your items to us. For mailed in items, we ask for photos and descriptions of what you have for sale to determine the best items to send to us. We cover the shipping costs. Mail-in options require a minimum number of pieces, pre-approved and high price valuations on single items. Receipts are required to reimburse shipping costs.
What happens in the case of loss of property due to crime or natural disaster?
You will need to contact your home owners insurance or renters insurance company to find out if your items are covered while in our possession. Walker/Viden does not cover any type of loss. Most home owners policies do cover personal property regardless of its location, but you will need to ask them about coverage for your items, particularly expensive handbags or jewelry and of course be aware of your deductible if you have one. If you do not have a policy to cover potential loss, it might be a good idea to put on in place before leaving your items with a consignment boutique.
Where are you located?
We are located at 1033 E. Green Street in Pasadena's historic Landmark district, Green Street Village. We are actively seeking new consignors now! Please be sure to sign up on our newsletter email to be invited to our on-going special events and sales, which will take place in our store.